Travel
Hong Kong Bound with the Best
Fiji Airways has had a busy few months. International awards and accolades, including being named the best airline in Australia/Pacific, Fiji’s national carrier also announced more flights to Hong Kong, and started direct flights between Canberra and Nadi.
January 25, 2024Pacific Island Living
January 25, 2024Fiji Airways has also improved its ranking in the Global Top 100 airlines, leapfrogging from 36th in 2022 to 15th in 2023 to finish ahead of Qantas, British Airways and Air New Zealand.
Managing Director and Chief Executive Officer Andre Viljoen says these are big wins for a small airline in a highly competitive region for commercial aviation.
“Our unwavering commitment to quality service delivery is reason that Fiji Airways is today the best in Australia and the Pacific. We may not have as many resources as larger airlines, but we have the Fijian spirit of hospitality and care,” he said.
“As the national airline, we embrace and champion these values in everything we do, and this sets us apart as an airline.”
A high level delegation from Fiji Airways was in Paris, France to receive the awards on behalf of the company.
“The fact that these awards are determined purely on guest feedback makes our two accolades all the more special. Our customers have consciously chosen Fiji Airways above all the other participating airlines in the region.”
Fiji’s national airline re-started direct flights between Nadi and Hong Kong on 1st April, with a third service from August. The fourth weekly service will commence in October.
Mr Viljoen says demand on the route has picked up swiftly.
“Hong Kong has traditionally been a strong link for us as the main gateway into China.
“We are pleased with how well this market has picked up in a short amount of time. With these flights, Fiji Airways is able to carry goods between Fiji and China, improving trade and economic activity.”
Before the COVID 19 pandemic, Fiji Airways had five flights a week to and from Hong Kong, Mr Viljoen says the airline is committed to returning to pre-COVID levels.
“We have to put in the hard yards and rebuild connections in Hong Kong and China, and capture the attention of customers. Recently, we held a roadshow in China visiting key locations and engaging with trade and media partners.
“I am confident that a fifth service is possible when the time is right,” he said.
Flights between Nadi and Hong Kong are currently every Monday and Thursday. The third service from August will add Saturday flights with Sunday services from October.
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